Frequently Asked Questions

This FAQ contains 6 categories, with 15 questions/answers in total.


Can we distingush membership types as buyers and sellers?

Yes, we can do it. We just need to add the Elgg Membership plus plugin available in this site, and then we can define user types and define access/rights for each users. We can set users as selelrs and buyers. Sellers can only have the rights to sell or add products to the store, where as buyers will have the rights to buy products. But, they won't have rights to sell products.


Can we create a special type of user in Social Commerce?

No, you cannot create user types in social commerce. But, you can add user types into the system using the elgg membership plugin Plus. This allows us to create different types of members in the system with different privileges.

How labor intensive is the paypal site owner configuration?

Configuring payment methods like paypal with social commerce is really easy. It takes less than a minute, we just need to input the email address in the Admin=>Settings=>Checkout tab. We also need to change the environment/mode to (paypal)Live from Sandbox by clicking on the appropriate  radio button.

How can I see the admin interface?

We can see the advanced plugins and admin interface at You will have to login with the admin username and password. You can see all the configuration details in this page.


Do you offer user documentation, admin documentation and developer documentation for the plugin?

We do not have any documentation available as of now except the FAQ available at We are working on the documentations and will be available with the plugin for elgg1.8.

How do we make customizations with elgg social commerce plugin?

We, the creators of the elgg ecommerce plugin provides customization services of the elgg social commerce plugin. You can contact us at for customization and support enquires.


How payment process are handled?

Socialcommerce Pro for elgg is built in a modular design, so we can add as many payment modules we need. Currently, we have paypal installed as the default payment module. When payments are made, all payments are added to the site administrator's paypal address. Admin can set a percentage of commission in the backend. Whenever a transaction takes place, the specified commission is deducted and the remaining amount is added to the users account. He can withdraw the accumulated amount to his paypal when he needs to withdraw.

Where does I can see the advanced social commerce add on plugins

We can see the advabnced plugins at You will have the admin username and password provided, so, you can able access the admin ionteface and see how it works.


Does elgg social commerce plugin support elgg1.7.5

Yes, the latest release of the elgg socialcomemrce plugin supports elgg1.7.4 and elgg1.7.5.  Furthermore, these latest release can work with older versions of elgg1.7 as well.



How long is the average installation & configuration time?

The installation of the social commerce plugin into the elgg system is a real quckone. The installation and configuration process are usually done in less than 5 minutes.

What will be the hardest part of installation to focus on to ensure smooth installation?

The installation is really quick. You just need to drop into the mod directory and activate. Then follow the instructions in the socialcommerce page.


What are the payment options offered in the plugin besides PayPal?

The payment methods available in the plugin are paypal and Cash on Delivery(COD). Yet, we can add aditional payment gateways by creating a module for that and placing it into modules/checkout directory. We can add payment gateways such as, eway, 2checkout etc.

Exactly how will the commission system work?

Admin can define the commission system as a flat rate or as a certain percentage of the product or both. All the payments are added into administrator account during the product sales. Members can withdraw the amount from the system when they wish to take it. The release of the funds depends on the 'Withdraw Options' administartor has configured. We have options like 
Moderation with Escrow.
The payments are released based on this configuration using paypal.

Where does the seller amount stays until the seller withdraws it?

On the payment flow, the balance(Total-fees) sits in the admin(webmaster) paypal account until the seller(user) withdraws it.

How does the seller withdrawal work?

The withdrawal method is working as follows.
1. User login and go to My account
2. Go to withdraw tab
3. You will be provided with an interface to enter the amount you wish to withdraw.
4. Enter amount and click submit.
5. Money will be transfered to your paypal account.

Elgg Social commerce Plugin

Social commerce is a subset of electronic commerce that involves using social media, online media that supports social interaction and user contributions, to assist in the online buying and selling of products and services.
From Wikipedia definition

Elgg Social Commerce PRO is a fully featured ecommerce plugin for elgg, the award winning open source social networking platform. Social Commerce PRO empowers elgg with a great revenue model by adding an ecommerce store into it. Elgg Social Commerce PRO is the best solution to create social ecommerce applications.

Members can Buy & Sell products

Single page checkout

Email order notification

Integrated with activity stream and wire

Can integrate more payment options

Can integrate more shipping options

Modular design

Support physical, digital products

HTTP & HTTPS checkout

Related products

Out of stock emails

Different Tax options

Sellers can withdraw funds to their paypal account.

List and gallery view of products shows there

Create orders manually

Manage wishlist

Integrated with Cubet Membership plugin

Admin and members can create coupons for their stores

Admin can manage every functionality

Administrator can opt to disable user stores

Administrator can charge a commission on the sales

Social commerce is the business model for the decade. With the advent of social media, tapping social networking tools to connect online customers with each other as they shop, can help companies monetize their investment in social networks, according to market observers.

Why Social Commerce PRO

Why Us? :

Install and Configure in minutes.

Completely Browser based.

100% Open Source, You can modify your code.

SEO Friendly URLs

Works on your Mobile

Easily Integrated with your Elgg Themes

Over 500 live stores.